Keep More of Your Tax Return
Lower Fees Mean
A Higher Tax Return
This tax season, say NO to complicated fee structures that leave you paying hundreds of dollars to major tax chains. We pass our lower overhead on to every customer, guaranteed.
Know Your Return's Status Anytime
Mobile App
And Customer Portal
Use our mobile app to complete intake forms, upload documents and chat with our staff. Not into mobile servicing? No problem at all! Log into our award-winning customer service portal instead. Each option shows the status of our work in real time.
We Partner with ProtectionPlus®
Audit Protection
For Peace of Mind
Every return is backed by up to $1 Million in expert tax audit defense coverage, serviced by a provider with 10 million trusted clients.
No Upfront Filing Fees
Have your filing fees deducted from your refund. No refund? No problem. Pay with credit or debit card at time of IRS submission.
Rapid Refunds
Receive your tax refund by direct depost in as little as two business days after IRS acceptance when approved for a refund advance loan. (Or with normal delivery time without loan product.)
Refund Advance Loans
Get up to $6,000 of your tax refund within two business days with a refund advance loan. (Bank approval required. Terms and conditions apply.)
We Keep Our Promises
We Listen. You Prosper.
Our customers want us to focus on saving their time, leveraging the latest technology and providing transparent pricing. Here's how we exceed those expectations.
Save Your TimeNo More Office Visits
The era of spending hours of your precious time at a tax preparer’s office while they consult endless manuals and perform boring data entry are finally over.
Technology At Your ServiceMobile App & Web Driven
We leverage the power of technology to obtain the information and documentation necessary for filing your return. This innovation ensures your ability to engage our staff via our messaging function when needed and to view our progress at all times.
Save Money on Filing FeesTransparent Pricing
Our pricing structure is simple and easy. We don’t nickle-and-dime customers for each form or simple add-ons. Our low filing fees ensure that you’ll keep more of your tax return, every single year.
It's Easy to Get StartedReady to File? Start Here.
At CitySource, there's no need to wait for an office visit. Our customer portal and mobile app allow you to start your tax return immediately by creating a customer account, answering our questionnaire and uploading your documents.
File Your Taxes With Confidence
Audit Protection?
You're Covered.
Every CitySource customer is provided up to $1,000,000 in Tax Audit Defense™, a comprehensive IRS audit representation guarantee provided by Tax Protection Plus, the most trusted name in the business.
100% Audit Defense
While other tax preparation firms charge up to $100 for this coverage, we include it in 100% of our packages.
Backed by Up to $1M
Protection Plus will provide up to $1,000,000 of services on any audit to get the best possible resolution for our clients.
Our tax return clients are never left alone to manage IRS letters, notices or audits.
IRS Notice? No Problem.
Simply notify Tax Protection Plus and they will leap into action on your behalf. It's that easy.
Identity Theft Restoration
• Up to 6 months of daily credit monitoring
• State-specific ID Recovery Kit
• Notification of local authorities
and financial institutions
• Fraud alerts on credit records
• State-specific ID Recovery Kit
• Notification of local authorities
and financial institutions
• Fraud alerts on credit records
Expert Intervention
If an audit occurs, you'll be represented by expert tax professionals, including CPAs, enrolled agents and attorneys.
